Privacy Policy

1. What Personal Data We Collect

We may collect and process the following types of personal data:

• Name, contact details (email, phone number)
• Demographic information (age, gender, location)
• Survey responses and opinions
• IP address and browser data (for online surveys)

2. Purpose of Data Collection

Your personal data is collected for the following purposes:

• To conduct market research and analysis
• To contact you for participation in surveys or focus groups
• To analyze trends and consumer behavior
• To comply with legal and regulatory obligations

3. Disclosure of Personal Data

We may share your data with:

• Our clients
• Third-party service providers (e.g., survey platforms)
• Regulatory authorities, if required by law

We do not sell your personal data.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests

5. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Retention of Personal Data

Your personal data will be retained only as long as necessary to fulfill the purposes stated above or as required by law.

7. Your Rights

Under the PDPA, you have the right to:

• Access and correct your personal data
• Withdraw consent to the use of your data
• Request deletion of your data (subject to legal limitations)

To exercise these rights, contact us using the information below.

8. Cookies and Tracking

Our website may use cookies to enhance user experience and collect usage data. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

• Email: info@mrlab.com.my
• Phone: +603 2856 0227
• Address: 26-3, Level 3, Jalan Metro Pudu Fraser Business Park, Off, Jln Yew, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur